• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RH 2017 Deleting PDF Files

New Here ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

I have several child projects that roll up to a parent project. There are several PDF files from one of the child projects that are in my parent project. I only see them in the File Status pod. I am trying to delete them but that is not an option. They are not baggage files.

 

Any suggestions?

 

Moderator: Please don't abbreviate versions to avoid confusion between the marketing version name and the version number.

TOPICS
Classic

Views

136

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 24, 2021 Aug 24, 2021

Copy link to clipboard

Copied

Please post the full version number of RH you are using. RH2019 was version 14, so I suppose you might mean RH2017? But please confirm.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

There are several PDF files from one of the child projects that are in my parent project. I only see them in the File Status pod. 

 

Please expand a bit on that. You say they are from one of the child projects. You mean the child project has links? What is the relationship?

 

The File Status pod is related to source control. Could that be preventing the deletion?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

Apologies, I am new to this forum. I am using RoboHelp 2017 (13.0.2.334).

 

I did not design the project set up but here is what I know. There are four child projects. The generated web help from these projects roll up to the parent project which when generated produces our online help and consolidated TOC that is published to a local server. One of our child projects contains several PDF files. These PDF files are now appearing in the File Status pod of the parent project. This is a new occurrance. I would like to delete them, but that is not an option in the File Status pod and they do not display elsewhere in the project. We have multiple RoboHelp users who use these projects, which are housed on a SharePoint drive. Any idea on how to delete these PDF files? If  you need more information, please let me know and I will do my best to find out. Thank you for your help with this puzzing issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

If you right click in the File Status pod you will see the location of the file. Can you not delete it from there?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

I saw that, and that is where the output resides. I will give that a try and then regenerate. That may solve the problem. Thank you Peter, appreciate your input.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

Be careful as I'm still not clear as to the setup. Are they not referenced from any topic or the TOC?

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2021 Aug 25, 2021

Copy link to clipboard

Copied

LATEST

They are not referenced in a topic, but they are in the TOC. I think your solution makes sense, and if not, republishing the child project where those PDF should live would restore them.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp