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RH 2019 Profile Connections

Engaged ,
Aug 17, 2020 Aug 17, 2020

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Where in the RoboHelp file system (or registry) are the profile connections (in my case, Git) you (RoboHelp project users/authors) create/configure stored? I had a bunch created (and active) and one day they just all disappeared (none of them were listed in the Collaborate menu). Very odd. Also of note, the list of recent projects that RoboHelp displays when you open RoboHelp was wiped clean - there were no recent projects listed. All the projects still exist on my local machine, as do the corresponding remote repos. As a result, I need to recreate every (in this case, 8 profile connections).

 

Note: update 14 has been installed/running since its release.

 

Thoughts?

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi RoboFan,

We have specifically worked on this issue and resolved in RH 2020 update 2. Do let us know if you still face any issue after you have upgraded to update 2.

Thanks,

Vivek

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Just to add about the location where it is stored. It is in

C:\Users\<user>\AppData\Roaming\Adobe\RoboHelp\2020 or

%appdata%\Adobe\RoboHelp\2020

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RoboHelp Documentation