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RH 2019 showing ? in output

New Here ,
Nov 05, 2021 Nov 05, 2021

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Hello,

I've been working on a project (a copy from another one) and when generating the output in Responsive HTML, I get the character below. This appears in the middle of my text, or when I have <p>... I frankly don't know why this is happening. I looked at my CSS, my HTML, and it's all clean. 

Thanks in advance for your support.

SSO.PNG

  character in output..PNG

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Usually a sign that whatever character you're trying to display, that the font chosen doesn't have a code point for displaying it. Have a look at the RH project's topic in HTML View to verify what is trying to be shown; then look at the output topic to see what appears in the HTML there.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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I have a plain old tag with nothing inside, and it shows the ? in black diamond... I am at a loss... and frankly am afraid to redo the whole thing.

 html.PNG

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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What's the HTML in the output look like at that spot - use the Inspect function in your browser to see what's going on - my suspicion is that it's a non-breaking space being misinterpreted.

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Also, is your RH2019 all patched up? New UI or Classic - I wasn't sure which you were using. Are you seeing this effect in the sample project too? And where are you viewing the output - locally or on a webserver?

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New Here ,
Nov 05, 2021 Nov 05, 2021

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My RH2019 is all patched up. Using the 14.014. version in the new UI. Viewing locally. Dumped my CSS in another project, and the output is fine. 

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Ok, clearly a rendering issue - fire up Notepad and see what it thinks is between those <p> </p> elements.

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Did the source text get into RH from some other program? Or was it entered in manually?

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New Here ,
Nov 05, 2021 Nov 05, 2021

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It was copied from another RH2019 project. I copied it to update the doc from 21.3 to 21.4.... 

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New Here ,
Nov 05, 2021 Nov 05, 2021

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There is zilch... nada... RH is having an existential crisis and wondering about its existence... the only clue it's leaving are the exclamation points... 

notepad.PNG

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New Here ,
Nov 05, 2021 Nov 05, 2021

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This is what I see when I inspect the page

 

p tag.PNG

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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To me that suggests there is some character in a font the browser does not recognise. However what you have posted seems to just a space.

 

Try creating a master page linked to default.css imported from a new project so that it is squeaky clean. Apply that master page to the preset. The topics will look wrong but does that fix the character issue?

 

If it does, that confirms my theory and maybe you can then figure it out. If not some more thought will be needed. I will not be online for a few hours now but post back and I will take another look if no one else has.

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Hello,

I tried that, and it did not work. 

I also changed my CSS to have plain old Arial, and the symbol shows up on the same spots....

Also, I took my existing CSS and dumped it into an old project, and the output shows up fine. So logically, it's not the CSS... Now I am lost as to what the issue might be. 

Any other thoughts?

 

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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@Jeff_Coatsworth Didn't think you would be up yet! 

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Community Expert ,
Nov 05, 2021 Nov 05, 2021

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Import the topic into a brand new project. Does that change anything?

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