Are there any known issues when trying to generate word output in RH 2020 New UI from projects that have been upgraded from RH 2019 New UI ? I have two seperate RH 2020 projects that I upgraded from RH 2019 that I cant seem to generate word output for. One just has the "starting generation message" for ages and nothing else happens and one starts the generation and merges all the files and then just fails to generate.
I am able to produce word output from a new project created in RH 2020.
I don't remember seeing any other reports like this. It might be worth contacting Adobe (I think the email is email@example.com but maybe wait to see if another ACP confirms) . You could also check if any bugs have been logged here: https://tracker.adobe.com/