RH 2020 Why instead of creating a topic I get a folder

Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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Hi I want to create topics and instead folders are being created. Has anyone had a similar issue?

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Adobe Community Professional ,
Apr 12, 2022 Apr 12, 2022

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Which version of Robohelp are you using? How are you creating the topics?

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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RH 2020 Create it in Author > Content > Add Topic

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Adobe Community Professional ,
Apr 12, 2022 Apr 12, 2022

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Do you have all the patches installed? As of today, the latest RH2020 patch is Update 7. 

 

Both the + icon at the top of the panel and right-click > New > Topic are working correctly for me.

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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how can I make sure I have all the patches installed?

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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My version is Version 2020.7.41

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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It was some bug. I use Mac - can this be a reason?

after relaunching RH one more time it is working

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Adobe Community Professional ,
Apr 12, 2022 Apr 12, 2022

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Glad you got it working. If you notice it's not working again, you can request features and report issues here: https://tracker.adobe.com/

Post the item number in the discussion so people can easily vote if they want the same functionality.

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