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RH 2022 Frameless Studio output: Behaviour of "Favorites"

Participant ,
Aug 27, 2025 Aug 27, 2025

Hello, we published a frameless project with Template Studio. While testing the application, we received an error report regarding the favorites feature: Favorites are not saved in a list; only the last page saved as a favorite is available. No list. This means that there are no favorites within a session.
The same thing happened with the original Template Studio and different browsers (FF, Edge, Chrome). I suspected that this was related to the fact that we publish the project locally in the file system. In fact, saving favorites had been a customer request that we had carelessly agreed to. Does anyone have any idea how to get the favorites to work?

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Community Expert ,
Aug 27, 2025 Aug 27, 2025

I'm not even sure where you enable that in the frameless template - does testing with another design work at all?

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Participant ,
Aug 27, 2025 Aug 27, 2025

Only in Responsive HTML5 output with themes that provide a Favorite button.  But these are not considered for publishing our output.

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Community Expert ,
Aug 27, 2025 Aug 27, 2025

So you're saying that Favorites don't exist as a feature in Frameless outputs? Sounds like a wish list - use the Tracker (https://tracker.adobe.com/) to get that sort of thing on the RH folks' radar.

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Community Expert ,
Aug 30, 2025 Aug 30, 2025
LATEST

First of all test whether favourites work as expected by using them on my site.

 

Then test the About RoboHelp sample project.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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