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RH 2022 - Sample projects missing?

New Here ,
Apr 11, 2023 Apr 11, 2023

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Hello

 

After installing the trial, I cannot find them anywhere. Not with the training video resources either. One of them is apparently called 'Compass Travel', there are others supposedly.

 

Any idea where they are?

 

Thanks

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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You should be able to find both Compass Travel and About RoboHelp using Explorer. Look in Documents > My RoboHelp Projects.

 

If you can't see them there, a further copies are installed in C:\Program Files\Adobe\Adobe RoboHelp\resources\data\template\projects. Do not attempt to run them from there as Windows security will not allow them to run properly. You must copy them outside of Program Files.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Apr 11, 2023 Apr 11, 2023

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I'm on Mac, but that aside they aren't in any of Documents of RoboHelp project or installs folders.

Could it be an issue with the install?

 

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Correcting for typo -

Documents *or* RoboHelp project or installs folders.

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Community Expert ,
Apr 11, 2023 Apr 11, 2023

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In Windows RoboHelp needs to be installed with Admin rights. Is there an equivalent on a Mac?

 

Beyond that I can't help with Mac machines. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

 

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New Here ,
Apr 11, 2023 Apr 11, 2023

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Yes, there is an equivalent. It installs fine, HTML generates without complaint.

I'l drop support a note and come back with any positive results.

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