RH 2022 System Requirements

[Mick Mathers Again]

I'm trying to install RH2022 and I'm getting error 21 (OS does not meet minimum system requirements), yet I'm running Windows 10 Enterprise LTSC version 1809.

Has anyone else had a similar issue. What's the "real" OS minimum requirement?

TIA

Mick Mathers

[Jeff_Coatsworth]

You're running the installer as an Admin? If so & it's still failing, you'll need to contact the RH folks - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

[Mick Mathers Again]

Hello Jeff,

Yes, I'm running with elevated privileges.

Mick Mathers

[Peter Grainge]

You might also want to try this Adobe forum. It is mostly Creative Cloud stuff but I believe they also deal with Technical Communication Suite products and I think unlike other Adobe forums staff may support it.

Download & Install - Adobe Support Community

Go for both and see who wins.

Windows 10 is supported and I am running it. Usually though that message does mean what it says. Microsoft's site suggests your version is out of support. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.