RH 9 - Connect to Word

[r.laviolette]

I'm trying to generate Printed Documentation.  When I do so, .docx is not listed in the "Generate Word DOC" drop list.  When I do select .Doc, I get this message "The version of Microsoft® Word you are using has some known limitations with documents that contain a large number of list items (~1500). To avoid this problem, please download the latest Office 2000 service release (SR-2 or later). For more details, please see the online Help.".

I'm using Word 2010 (64-bit) on a Windows 7 (64-bit).

How can I fix this?

Thanks!!!

[ameliak20102856]

Haha...I'm not sure it does.  I'm sorry - I'm sure you probably assume I know way more than I do about this software.  🙂  Why would browsers be a part of the solution?  I was hoping to export our documentation in PDF or Word format, so we can store them as individual files on our shared drives.  Is that not an option?  Deploying online is not the ideal solution for us.  

I don't know what the "Classic" version is...I don't know much at all about what newer versions of RoboHelp brought to the table.

[Peter Grainge]

I think I must have got the online idea in my head from an earlier post in this thread along with you referring to upgrading.

You have RoboHelp 9. That requires Office 2010 and either Windows 7 or XP as the operating system. See this page on Adobe's site. Without those it is unlikely you will be able to generate a PDF.

To answer your specific points:

1. Yes new versions have solved the problem but you would have to upgrade and I think we have covered that area.
2. Why is Word involved? Because the method of creating the PDF was to generate to Word first behind the scenes and then create the PDF. You don't see that but that is what happens.
3. On that basis, I would say you are out of luck in terms of creating a PDF directly.

What you might be able to do is generate a CHM file and then use a Convert CHM to PDF tool. I found this one using Google. https://www.zamzar.com/convert/chm-to-pdf/

I can't speak for how well it works, security or anything else, but right now it looks like any port in a storm.

Does that clarify things better?

[ameliak20102856]

Yes, thanks.  I am trying to get html output now.  The files we currently have are in htm.  I found instructions to do this, but all I ended up with was my Table of Contents with no documentation.

[Peter Grainge]

Assuming you are generating a CHM, is the CHM on your local drive.

[ameliak20102856]

The CHM files are on our server, so I think that's a no.  Does this make a difference?

[Peter Grainge]

CHMs will not work on a server. See the Authoring menu on my site.

The suggestion to create a CHM was so you could create a PDF from it.

[ameliak20102856]

Thanks again.  I didn't expect this to be quite so involved!  I really appreciate your help.  Got the CHM files and am converting now...fingers crossed!

[Peter Grainge]

I'll be interested to learn how well the conversion goes.

[ameliak20102856]

It seems like it worked!  The formatting might not be 100% perfect, but it's pretty good!  This will work! Thanks so much!

[Peter Grainge]

A late thought if you want that PDF in Word format. There are many PDF to Word converters and some work better than others.

All converters convert the content using inline styling. The document will look fine but what you see as Heading 1 is in fact Normal with inline styling applied.

Whether or not that is a problem depends on your scenario.