RH Classic 2019 Project Upgraded to RH 2020

[Lucy_Kajimoto]

I upgraded my RoboHelp Classic 2019 (Responsive HTML5 output) to RoboHelp 2020.

1. Is the upgrade simply a copy of the Classic 2019 version of Help? I ask because I am not offered the Frameless output upon viewing my output presets in RoboHelp 2020.
2. How can I switch the upgraded project to a real RoboHelp 2020 project, so I can use the Frameless output?
3. Is it possible to change the skin to a RoboHelp 2020 skin?
4. Also, all my bullets converted to diamonds. Where can I find/replace those diamonds back to the original black circles? As an experiment, in RoboHelp 2020, I selected the text and clicked the bulleted list. It added the desired bullets but in front of the diamonds!

Thanks for any answers you can provide!

[Amebr · Accepted solution]

To add a Frameless output preset, go into the output presets and click the + button.

Same thing to add a frameless skin, but in the Skin section.

For the bullets, I think we need screenshots top see what you see and a sample of the code for one of the problem bullets.

[Lucy_Kajimoto]

Thank you very much, Amber!

[Jeff_Coatsworth · Accepted solution]

#4 - that sounds a lot like your original "bulleted" list wasn't a real "ul" and just got converted/translated as text

[Lucy_Kajimoto]

You are correct! I single-source my FrameMaker 2019 files to RoboHelp Classic 2019, then upgrade the xpj file to an rhpj file in RoboHelp 2020.

Thank you for your replies! This is very helpful!

[Jeff_Coatsworth · Accepted solution]

In that case, you'd want to make sure your FM to RH conversion settings are treating the bullet list paragraph tags as an HTML list so that they are translated as an "ul" in RH. Right now I bet they are all <p> tags.