RH Crash when linking or importing word documents

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RH9 build 9.0.1.232

Office 2010

Webhelp (custom skin)

I have created a template from a successful project which i completed over three months ago.

I am now trying to create a project using the template and getitng persistent crashes when attempting to Import or Link Word documents.

This is causing a great hold up to the project delivery.

Any help would be appreciated

[Peter Grainge]

How did you create the template?

Have you tried deleting the CPD file and reopening the project?

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@petergrainge

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I ran the Template generator script

Deleting the CPD file seemed to work.

If i want to remove the file, what is the risk of a crash?

[Peter Grainge]

Please see the article on my site about Project Templates. The script has been found to have some issues.

You say have deleted the file and then ask what will happen if you remove it. You did, you said so "Deleting the file seemed to work". If that is not what you mean, please clarify what you mean by removing the file.

If you create a project using the script, then close the project and delete the CPD, it should be OK. If there ae going to be problems, you will know pretty soon.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge