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RH for Word conversions - version 5 to version 7

Guest
Jan 09, 2008 Jan 09, 2008
Hi,

We're considering an upgrade from RoboHelp 5.0.2 to RoboHelp 7. Has anyone out there converted an RH 5 for Word project to RoboHelp for Word in version 7?

If you have, what issues did you encounter?

Thanks,
Jim
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Explorer ,
Jan 23, 2008 Jan 23, 2008
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Hello, I converted just after the first of the year. Here are issues I encountered.
1. you will need to replace any curly quotes (single or double) with straight quotes in your doc. Preferably shut this option off in Word under autocorrect. The utf-8 feature does not handle curly quotes. Basically when it encounters a curly quote, it deletes it in the output.
2. the robohelp.dot file is set to automatically update the template. I'm told there is a way to shut this feature off, but I haven't found it yet. This is annoying.
3. when you generate a chm, the dialog box to launch the chm comes up with an mskstor error. This may have something to do with the character sets. The chm still works, you just may not be able to launch it from the db.
4. you will need to setup the properties to generate the chm file. the webhelp was fine. I lost the chm settings during the conversion.

Otherwise, it is do-able. Hope this helps
In one project, I have 12 docs. 951 topics. I generate chm for my testing, but deploy webhelp using RH7 for Word.
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