RH Server on a VMWare virtual machine?

[kdeuler]

Hi. Has anyone had success deploying RH Server on a VMWare virtual machine? Are there any gotchas one should be aware of?

Thanks!

-Kurt

[johndaigle]

Hi Kurt

I've had several clients deploy Rh Server on virtual machines (including VMWare) and it seems to work well. The main thing is to start with good configuration and follow the guidelines for the various combinations of DB and OS as outlined in the documentation. Here's my laundry list of links that may be helpful.

My videos on Adobe TV:

• RoboHelp Server: Managing "Areas" for controlling access to content
  http://tv.adobe.com/watch/exciting-new-features-in-adobe-robohelp-9/robohelp-server-9/
• RoboHelp Server: Feedback Analytics
  http://tv.adobe.com/watch/exciting-new-features-in-adobe-robohelp-9/robohelp-server-9-analytics/

System Requirements Overall

http://help.adobe.com/en_US/RoboHelp/9.0/RoboEngine/WSbe3e657580667f14494180ac12b9fd08c8d-8000.html#...

Server Operating System and Database Combination "bitness" Matrix

(Windows Server, Apache Tomcat Server, MS SQL Server, Oracle Database)

http://helpx.adobe.com/robohelp/kb/recommended-os-database-combinations-robohelp.html

Installing Adobe RoboHelp Server 9

http://blogs.adobe.com/techcomm/2012/11/installing-configuring-and-publishing-on-robohelp-server-9.h...

IMPORTANT: RoboHelp Server 9 "Patch"

http://helpx.adobe.com/robohelp/kb/robohelp-server-update-901.html

Frequently Asked Questions

http://www.adobe.com/products/robohelpserver/faq.html

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

[kdeuler]

Great stuff John, thanks!

BTW, have you ever come across the issue I reported in another recent thread, where by when clicking on the "Sign In" button of RH Server Configuration Manager, nothing happens? The issue is something of a mystery for IT and me at present, and getting in the way of our RHS eval.

Much obliged!

-Kurt

[johndaigle]

Am I right that for testing purposes right now, you are probably just using the built-in Access database?
If so, after installing Rh Server, you will want to:

1. Start Configuration Manager (this app is on the Rh Server machine, not the Author's Rh application)
2. Select File > Open Context Settings
3. From the Dropdown, Select Context:  /robohelp
4. Click OK to accept this setting
5. Select the Built-in database (Access DB) radio button option (or go through the ODBC configuration if you are testing a different database.)
6. Click the Save button at the bottom of the dialog
7. Open a browser to your server (e.g., http://localhost:8080/robohelp/admin )
8. This should allow you to log in.

You will find screenshots and a bit more about this at this link:

Enhanced Configuration Manager in RoboHelp Server 9  «  TechComm Central by Adobe

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

[kdeuler]

Thx for the tip, John. Still no luck.

One thing is suspicious: I never saw the default context "/robohelp", just plain old "/". I'm thinking I might just re-install RHS.

[johndaigle]

Or, try File > New Context

use "robohelp" or create a new one called Test or whatever. Then, select this and click File > Exit and try the admin login again.

[kdeuler]

Thx, but I've tried this many times (adding new contexts). All produce a dead Sign In button.

I strongly suspect a corrupted installation, since I've not found any other complaints about this issue on the forum, or indeed on the Web in general.

-Kurt

[kdeuler]

For partial resolution of the "Sign In" button issue, see:

RH Server 9's Web Admin "Sign In" button is doing nothing...