RH v8 crashes when generating a CHM

[georgina_salls]

RoboHelp HTML version 8.0.2

Hello!

I've been working on a project for a few months, and RH has been a champ....until yesterday. It crashed when I attempted to generate a CHM file, which it has never done before!

It generates printed documentation just fine.

I have deleted the CPD file and attempted again, but no improvement. Please help!

georgina

[RoboColum_n_]

Hi Georgina.

Can you roll back to a point before yesterday and see if it compiles? If not, try creating a new Single Source Layout.

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The RoboColum(n)

@robocolumn

Colum McAndrew

[georgina_salls]

Colum,

I tried out my backup file and it works - but it's a week old, so I'd REALLY rather not have to recreate a week's worth of changes at this point. The weird thing is, the day it happened, I was able to generate the CHM all morning, but when I came back after lunch? Poof, no more CHM.

I also tried out your suggestion of creating a new layout, and RoboHelp still dies during the CHM creation. I must have accidentally deleted a file. I did remove some files from the project, but I was VERY careful (or thought I was!) about what I deleted. Do you know of any one single file whose absence might cause this problem?

georgina

[georgina_salls]

Update: I looked through the files I deleted, and there's nothing in there that should cause any sort of problem. It's all standard image files and help pages that I created.

[Peter Grainge]

What happens if you do the same actions with one of the supplied sample projects?

(Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.)

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge