RH10 navigation buttons (browse sequence) do not work for Chrome for webhelp installed on web server

[AltairLiz]

I have generated webhelp using RH10.  When the webhelp is deployed to the web server the navigation buttons (browse sequence) do not work with Google Chrome.  The buttons work correctly when the webhelp is installed on my local machine.

[Jeff_Coatsworth]

Did you apply the fix for Chrome that was posted here: http://helpx.adobe.com/robohelp/kb/webhelp-output-fails-load-chrome.html

[AltairLiz]

Yes and that took care of the continuosly refreshing problem.  But it does not correct this issue with the navigation buttons.

[Jeff_Coatsworth]

Total wild guess here – do you have the “use lowercase file names” (or something like that) option turned on when you generate your help?

[AltairLiz]

No I do not.....would this possibly correct the issue?

[Jeff_Coatsworth]

No, if you have it selected, I would have suggested turning it off to see if it had any impact. I’ve heard reports of it messing up buttons when not on a Unix/Linux system.

[AltairLiz]

Hey...I think this worked.  I regenerated the webhelp and copied it to the web server.  Seems to be working now.

[AltairLiz]

Ooops...got a little excited there....a was testing with Firefox, not Google Chrome...No this did not fix the problem with Google Chrome.