RH2017 - Click here to see page in Full context option goes missing in IE browser

Participant ,
Dec 05, 2019 Dec 05, 2019

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Hi,

When I launch context-sensitive help topic in Chrome I get this Click here to see this page in full context option as expected in the top-right. It does not show up in IE.

 
 

Any idea how to fix this? Is this an IE issue? Any workaround?

 

 

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correct answers 1 Correct answer

Participant , Dec 12, 2019 Dec 12, 2019

Right, the master page was corrupt I guess. I created a new one and used the same css and header and footer.

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

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You marked two posts as Correct. The first is not an answer, you just stated you would try something. The other suggested a number of things to try and you haven't indicated which one worked. Please clarify for the benefit of anyone else who hits this issue.


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Community Expert ,
Dec 12, 2019 Dec 12, 2019

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What I am trying to clarify is did you end up with a master page that had the same CSS and headers and footers as the one that was giving a problem so we know it was a corrupt master page giving grief or did you have to make any changes to the CSS and/or headers and footers.


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Participant ,
Dec 12, 2019 Dec 12, 2019

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Right, the master page was corrupt I guess. I created a new one and used the same css and header and footer.

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Community Expert ,
Dec 12, 2019 Dec 12, 2019

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Thanks for the clarification. Please unmark the existing Correct Answer and mark your latest as Correct.

 

Glad it's all fixed now.


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