• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RH2017 drag and drop hyperlinking broke with version 13.0.2.234

Explorer ,
Jul 09, 2019 Jul 09, 2019

Copy link to clipboard

Copied

I'm not sure when my RH updated but on version 2017 13.0.2.234 my ability to drag and drop a topic or bookmark as a hyperlink into a topic is not working. A co-worker is also using RH 2017 but her version is 13.0.0.257 and the drag and drop hyperlinking works. Does anyone know if there is patch to fix this or do I have to use the long road to create a hyperlink from the menu? Can the version update be removed and put back to the previous version?

Views

278

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 09, 2019 Jul 09, 2019

Copy link to clipboard

Copied

Dragging a topic should be fine in your version, it is working for me.

First try just deleting the CPD as that often fixes things you wouldn't expect.

Then try in another project.

See how that goes first.

You can't uninstall the patch, only uninstall and reinstall but that's straightforward.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 10, 2019 Jul 10, 2019

Copy link to clipboard

Copied

Thank you Peter that fixed it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 10, 2019 Jul 10, 2019

Copy link to clipboard

Copied

Which one?


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 10, 2019 Jul 10, 2019

Copy link to clipboard

Copied

LATEST

Sorry, recreating the CPD file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp