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RH2020 .2 Bookmark links (on same page) inactive in PDF

Participant ,
Nov 12, 2020 Nov 12, 2020

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Hello,
I wanted to check to make sure this wasn't user error or just something that can't be done with RH.  I am using RH2020 update 2 mac. 

I have several long topics that have bookmarks.  I am trying to place a little matrix at the top of the topic with links to those bookmarks further down the page.  In the html5 version, the links jump you right down the page to where where the bookmark is.  In the PDF version, the links have the styling to indicate a link but you cannot click on it.  NOTE:  This only happens when i am linking to a bookmark within the same page.  Linking to bookmarked items located on another page/topic works.  It is only bookmarks located on the same page. 

 

I have tried typing out the link title, highlighting it and dragging the bookmark from the contents onto the desired link.  I have also just tried dragging the bookmark from the contents menu directly onto the page. 

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New UI

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Community Expert ,
Nov 12, 2020 Nov 12, 2020

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Dragging from the contents panel onto the text should work. What is the bookmark? Perhaps there's a special character causing problems?

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Participant ,
Nov 13, 2020 Nov 13, 2020

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Hi Amebr,
I went into the source and scrubbed it - same issue.  On a whim, i just went in and added the filename in front of the the bookmark portion for the URL - this seemed to fix the problem.

 

Example:  Robohelp inserts a link on a page that goes to a bookmark on the same page as <a href="#bookmarkname">.  If I go in and add the page file name to the url, like it was located on another page (minus the other pathway info), the links work in the PDF - <a href="pagename.htm#bookmarkname">

 

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Community Expert ,
Nov 13, 2020 Nov 13, 2020

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I think that should be regarded as a bug.

 

Please follow this link to report bugs. https://tracker.adobe.com

 

Post the link to your bug report in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Participant ,
Nov 13, 2020 Nov 13, 2020

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Hi Peter,

I added the bug along with the work around.

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Community Expert ,
Nov 14, 2020 Nov 14, 2020

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Here's the link to the bug if others hit the same problem.

 

https://tracker.adobe.com/#/view/RH-8346

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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