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RH2020 - error in mailto snippet

Participant ,
Dec 07, 2021 Dec 07, 2021

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Hi,

I am referring to this article: https://www.grainge.org/pages/snippets/mailto.htm.

When I try to add the snippet from this section: 

Create an email from a text link

I get the following error:

TejasDandekar_0-1638867158362.png

 

 

Any idea how to fix it?

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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The link to that topic indicates it is for Classic versions of RoboHelp. In frameless skins in 2020 there is an option to add an email link in the skin.

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Participant ,
Dec 07, 2021 Dec 07, 2021

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Ok. In frameless, I tried under Layout > Header Links > Add Link. The Feedback link appears in the header to the right.

However, how do I invoke the email client upon click by adding the javascript? This option has URL field. Or I am I doing something wrong?

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Participant ,
Dec 07, 2021 Dec 07, 2021

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Ok, I could use mailto:someone@domain.com un the URL filed to invoke the email client.

Any other way, do suggest if I am wrong.

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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There is a Share button option. Email is one of the options. It is not as customisable as in Classic. 

 

image.png

 

You could try adding your own link to the toolbar. Maybe that would work.

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