• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Rh2020 - Frameless output performance is slow

Participant ,
Dec 07, 2021 Dec 07, 2021

Copy link to clipboard

Copied

I am noticing past few weeks the frameless output generated with rh 2020 update 6 is kind of slow when loading and navigating through, in general. The page load takes time for some reason. It was faster earlier. we don't have any heavy images that take a while to load. It works slow even on a local machine output before moving it to the help server.

Anyone noticing this? Any idea how to resolve this issues?

 

Views

29

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

LATEST

Someone else the other day was commenting on slow search times with that build of RH2020 - maybe they're related. I'd give the RH folks a buzz - see https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp