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RH2020 PDF output fails with special character % in header

Engaged ,
Oct 19, 2020 Oct 19, 2020

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Hi all,

I have a problem with the PDF output. I am using RH2020.1.54. In a file, I have a header h1 saying "100% gestapelte Balken". Apparently, the %-character causes that the PDF generation fails. Everything works fine and then the process stops at "Transforming into PDF pages" and does not come to an end. The output of this same file has worked without problems in previous RH2019 versions (new UI). Also, the output to HTML5 does work without any problems.

I tried to write the % in the source code as %, but Robohelp changes this code back to % when I switch between source view and editor. 

Is this a bug? Or is it no longer possible to use such characters in headers? To make things clear, I am not using any special characters in the file name or anything like this, its only an <h1>-tag.

 

Any ideas are welcome!

Thanks, Karin

 

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Adobe Employee , Oct 23, 2020 Oct 23, 2020
Karin, this seems to be a bug. Can you please file a tracker issue? We will take it up for update 3.

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Karin, this seems to be a bug. Can you please file a tracker issue? We will take it up for update 3.

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Bugs and feature requests, can be filed in here: https://tracker.adobe.com/#/home

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Engaged ,
Oct 26, 2020 Oct 26, 2020

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Thank you, Vivek and Stefan. I reported this as a bug. It can be found here: 

https://tracker.adobe.com/#/view/RH-8304

 

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