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Rh2020 - Search Issue with Numbers

Participant ,
Mar 22, 2021 Mar 22, 2021

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I am currently using Rh Version 2020.3.32.  In my Responsive HTML5 published page, users are not able to search using numbers.  I have pages written with a numbering system.  The number is in the Title, File Name, and on the page itself (see images).  I have added the numbering system as search keywords and that did not solve the issue either.  It is important for my users to be able to search by number.  

Can anyone help? Is this a known issue?  

 

Rh2020 ToC.pngRh2020 page example.pngRh2020 Topic Props.pngRh2020-Published search not working.pngRh2020-Published search working.pngRH2020 Search Keywords.pngRH2020 Search output settings.png

 

 

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correct answers 1 Correct answer

Participant , Mar 22, 2021 Mar 22, 2021
Thank you for all the responses & help.  Through your suggestions, I found the 'Add special characters for search' in the Responsive HTML5 Output.  Now the users can search by numbers.

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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There's a Search "stop list" that tells your search to ignore certain words - maybe numbers are on it too. Sorry, I don't recall where it's hiding in the new UI.

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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Stop Words is one of the options in the Output tab. By default you will not see any but to edit click the + sign and select your language. Then you will see all the default words. They don't include numbers.

 

A quick test suggests that search on say 3 works but 3_6 does not. Maybe underscores and suchlike are the issue.

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See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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Add the offending characters to the dictionary. I then got 3_6 in the results.

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See www.grainge.org for free Authoring and RoboHelp Information

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Participant ,
Mar 22, 2021 Mar 22, 2021

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Thank you for all the responses & help.  Through your suggestions, I found the 'Add special characters for search' in the Responsive HTML5 Output.  Now the users can search by numbers.RH2020 Numbers are special characters.pngRh2020 Numbers search.png

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