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RH2020 TOC Conflicted Copy

Community Beginner ,
Oct 17, 2022 Oct 17, 2022

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Today for the first time, we have a 2nd TOC that contains the same name plus this info in parentheses: (<my name> confilicted copy 2022-10-17).  

It appears to be the same as the original. 

Has anyone seen this before?

 

Thanks, 

Paul 

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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Are you using source control or storing information on a cloud storage like OneDrive? It's not something I've seen in RoboHelp, but it sounds like something either of those two tools might do if something went wrong with their processes.

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Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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Thanks for the reply.   

The 3 of us that Author use Dropbox to store and sync our project. 

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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Cloud storage is fine if you are all working in different time zones or at least at different times. Simultaneous use will give issues like this and it is Dropbox that creates that name when two of you work on the TOC (in this instance) at the same time.

 

You need extreme discipline working off the cloud as what you really need is source control.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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That makes sense, we'll discuss.    Thank you.  

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