• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

RH2020 TOC Conflicted Copy

Community Beginner ,
Oct 17, 2022 Oct 17, 2022

Copy link to clipboard

Copied

Today for the first time, we have a 2nd TOC that contains the same name plus this info in parentheses: (<my name> confilicted copy 2022-10-17).  

It appears to be the same as the original. 

Has anyone seen this before?

 

Thanks, 

Paul 

Views

112

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 17, 2022 Oct 17, 2022

Copy link to clipboard

Copied

Are you using source control or storing information on a cloud storage like OneDrive? It's not something I've seen in RoboHelp, but it sounds like something either of those two tools might do if something went wrong with their processes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Thanks for the reply.   

The 3 of us that Author use Dropbox to store and sync our project. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Cloud storage is fine if you are all working in different time zones or at least at different times. Simultaneous use will give issues like this and it is Dropbox that creates that name when two of you work on the TOC (in this instance) at the same time.

 

You need extreme discipline working off the cloud as what you really need is source control.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

LATEST

That makes sense, we'll discuss.    Thank you.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp