RH6 no-Java webhelp: Firefox eternally loads

[shifuimam]

I'm using RH6 to develop some help for a web application for my employer. I previously used X5 to create some other help documentation, and that worked perfectly.

Since upgrading to RH6, however, every time I generate the WebHelp and look at it in Firefox 1.5, the tab shows that it is still loading - and it never stops! This doesn't happen in IE 6.

Is this a Firefox 1.5 issue? Is it a Firefox issue period? Any ideas on how I can fix this would be great, since my users use both Firefox (1.5 and 2) and IE (6 and 7).

Thanks in advance.

[GEWB]

Hello shifuimam -

Could be one of several reasons. Check these past discussions.

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=451&threadid=1072944

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=451&threadid=1131054

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=451&threadid=1072944

http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=451&threadid=1245647

Regards,
GEWB

[Reifen-de]

I don't believe it is a Firefox issue.

You might find the Google group macromedia.robohelp.webhelp useful for discussion also.


Regards,
Reifen

[HKabaker]

Firefox is up to 2.0.0.11. I strongly urge updating.

Peter Grainge has an excellent topic on browsers that covers this and other issues.

You need to press Esc to stop loading, or you can ignore it.

Harvey


Visit www.grainge.org for a range of RoboHelp and authoring related topics