RH7 can't open FrameMaker 8 docs

Report · Oct 26, 2007

Just downloaded RoboHelp 7 last night. I was anxiously awaiting its arrival so that I could convert some FrameMaker 8 documents.

However, there appears to be a problem. I'm able to open and view the FrameMaker 8 documents just fine in FrameMaker, but for some reason when I try to open them (either .book or .fm) in RoboHelp 7 I get a message that the files are not valid FrameMaker files.

Also I'm trying to access the help files and am unable to view.

Anyone else experiencing this problem?

Report · Nov 01, 2007

Glad you got a result on both fronts.

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Report · Nov 05, 2007

Well I guess I was optimistic.

Adobe turned down the request for a refund. So I have to go back to the standalone versions that don't appear to work.

Looks like the RoboHelp 7 upgrade is the last Adobe product I'll ever buy.