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RH7: header and footer from .htt ARE included in output

Guest
Feb 24, 2010 Feb 24, 2010

I am using RH7 and Word 2007.

I understand the general rule is that headers/footers from RH .htt template files are not displayed in the printed documentation output. I have seen cases in my own documentation where headers/footers do show up in my Word document, albeit not in the headers/footers of the document but in the document body itself. The header shows up on the first page of a topic only, and the footer only on the last page of a topic.

It does not happen every time, and I'm still trying to track down what is causing this to occur.  I'd like to prevent this from happening if possible.  Is there a setting I am missing in my layout definition?

My current settings include:

- generate a single document

- start each topic on a new page

- a "flat" TOC (no books)

- maintain HTML heading levels

- style mappings via a Word template

My header does use a UDV (for the product name) and my footer uses JavaScript (for a date).  The conversion does resolve the UDV correctly but the JavaScript is not executed.  The formatting is correct (the CSS styles are being used as I didn't map these to the Word template as I didn't expect them to be output).


Thanks,

Dave

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Community Expert ,
Feb 24, 2010 Feb 24, 2010

See Printed Documentation on my site. Headers and footers do not survive the trip.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Guest
Feb 24, 2010 Feb 24, 2010

htt_header_in_word.png

Thanks, Peter.  I've read the topic and your site previously (very useful stuff).

I think my original post was a little unclear, perhaps.  The point I was trying to make is that I don't expect the H/F to survive the trip, but they ARE surviving the trip.   They are not showing up in the H/F of the Word document but in the body of the Word document.

I do not want my H/F from the .htt to show up at all in the Word document.  How can I prevent this from happening?

EDIT:  Added image above of my Word document showing the header from .htt....hope this shows up OK.

Thanks,

Dave

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Community Expert ,
Feb 24, 2010 Feb 24, 2010
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I've seen that once before. I think it was because the headers and footers were not true headers and footers. I would need to poke around a bit to see if I have any record of that problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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