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RH7 HTML and IE11/TOC and search not appearing, apply RH10 fix?

New Here ,
Dec 01, 2014 Dec 01, 2014

Hi, thanks for taking my question. In IE11, in online help created using RH7 HTML, the TOC and Search don't appear, an issue that I know has appeared on the forum before. From a search on this forum, I see that a fix applies to RH10. (Sorry, I downloaded the files, but now can't find the post with the fix. Zip is IE11Fix_RH10.zip.)  Will that fix work backwards to RH 7? Or is RH 7 completely incompatible with IIE11?

Apologies if this has been answered.

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correct answers 1 Correct answer

Community Expert , Dec 01, 2014 Dec 01, 2014

RH7 – pretty sure you’re completely out of luck.

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Community Expert ,
Dec 01, 2014 Dec 01, 2014

RH7 – pretty sure you’re completely out of luck.

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LEGEND ,
Dec 01, 2014 Dec 01, 2014

That fix is not backwards compatible. I'm afraid that IE 11 is not supported for RH7. I have backported a solution to RH9, but RH7 is just too old with too many issues to even try a fix.

The best solution would be to upgrade.

Kind regards,

Willam

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New Here ,
Dec 03, 2014 Dec 03, 2014
LATEST

Thanks. An upgrade isn't possible. In brief, RH 7 is on life support until we can move to a new CMS. Think good thoughts.

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New Here ,
Dec 03, 2014 Dec 03, 2014

Thanks. I was hoping for a miracle!

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