RH8 browser-based AIRHelp: blank, empty

[The_Real_Mike73]

RH 8.0.2.208

When I view the browser-based AIRHelp locally, everything works fine, but when it's accessed from a network location, the page is empty. There is no TOC or anything.  The only thing I see is a grey background rendered in Flash.

This problem occurs in IE 8 and FF 3.6

Is there a workaround for this?

[Praful_Jain · Accepted solution]

Hi,

You need to change the flash player security setting to view browser based help from network location. RoboHelp does the same for local folder when you generate the help. There is already a solution posted on forum link http://forums.adobe.com/thread/506780?decorator=print&displayFullThread=true

-Praful