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RH8 Missing styles in drop-down

Explorer ,
Aug 11, 2009 Aug 11, 2009

I installed RH8 about 3 weeks ago and my styles were working fine. Now when I'm in a project and I click the drop-down box to change styles, the styles box is empty. I've opened up 3 other projects and getting the same result. (see attached screen shot). I had a co-worker open one of my projects and he sees the styles fine so it isn't a problem with the project.

When I click anywhere in a topic page, the correct style shows in the style box, but if I try to change it by clicking the styles box, the box is empty.??????

I then uninstalled and reinstalled RH8 and am still getting the same problem.

Anyone have any ideas? I've run out of ideas to try to fix this.

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correct answers 1 Correct answer

LEGEND , Aug 11, 2009 Aug 11, 2009

Hi there

This is a documented RoboHelp 8 bug tied to your toolbars.

Forum search should reveal the details...

Feel free to report it to Adobe again if you like.

Cheers... Rick

Helpful and Handy Links

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LEGEND ,
Aug 11, 2009 Aug 11, 2009

Can you use the camera toolbar icon to attach your image as otherwise we have to wait for your attachment to be moderated.


Read the RoboColum(n).

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LEGEND ,
Aug 11, 2009 Aug 11, 2009

Hi there

This is a documented RoboHelp 8 bug tied to your toolbars.

Forum search should reveal the details...

Feel free to report it to Adobe again if you like.

Cheers... Rick

Helpful and Handy Links

RoboHelp Wish Form/Bug Reporting Form

Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!

Adobe Certified RoboHelp HTML Training

SorcerStone Blog

RoboHelp eBooks

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Explorer ,
Aug 11, 2009 Aug 11, 2009
LATEST

OK, resetting the toolbar fixed my missing styles. I had searched in the forums but didn't call it what others had called it so I didn't see their posting.

which was http://forums.adobe.com/message/2009237#2009237

The one thing I would add is that I had to select each toolbar and click the reset button. I wrongly assumed the reset button would reset each toolbar and it didn't. Not sure which one was the culpret.

That sure is a mean little bug. I wasted 5 hours on trying to fix it and our IT wasted 3 hours of their time. Bummer.

Thanks for pointing me in the right direction.

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Resources
RoboHelp Documentation
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