RH9 in TFS Crashes When Trying to Add an Index Keyword to a Topic

[MackDuff]

I am using RH 9 with TFS (Visual Studio 2010) on a Windows 7 64 bit system.

My project is checked in to TFS and is running well.

However, when I add an index keyword to a topic (Topic Properties > Index tab), and click Apply, RoboHelp crashes.

I get the following error:

I have other writers using RH and TFS and they don't experience this problem.

Has anyone seen this before and any ideas how we can solve this?

Any help would be much appreciated.

Thanks,

Mack

[Captiv8r]

Hi there

Are you adding your keywords to the Index ( .hhk ) file? Or to the topic itself?

That may seem to be a silly question as you stated you are adding via Topic properties. You may believe that by adding via Topic Properties, you are adding to the topic itself. But where the keyword is actually added depends on your setting in Project Settings. There, you may choose to add to the .HHK or to the topics themselves.

My thought here is that if you are using the option for .HHK file, you don't have access to the file and that may be the fly in the ointment here.

Cheers... Rick

[MackDuff]

Hi Rick,

My project Settings are set to .hhk for adding index keywords.

I have discovered that I can add index keywords to topics by adding them through the index directly - I just can't add them directly to the topic as I am working on the topic.

Seems very strange to me.

Cheers,

Mack

[Captiv8r]

I might suggest you try clicking File > Project Settings and change things so that you add terms directly to the topics. Then see if the crashing goes away when you add a term.

Cheers... Rick

[MackDuff]

Tried that and RH still crashes when i try to add a term 😞