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Robo help 2022 install failure doesnt continue after SSO authentication

New Here ,
Jun 24, 2024 Jun 24, 2024

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Hi there

 

i am trying to install RH2022 , my licence is provided by my companys single signon, the installer starts and asked me to login, which i do, in the browser it says i have successfully logged in and i can close the browser to return to the installer.

 

however the installer doesnt continue it appears to get stuck with no notification of whats going one.

 

any ideas ?

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Community Expert ,
Jul 01, 2024 Jul 01, 2024

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This post sounds similar. Could it be your corporate firewall blocking adobe sites? 

https://community.adobe.com/t5/robohelp-discussions/robohelp-16-installer-doesnt-react-after-browser...

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