Robohelp 11 Failed to initialize database

[irishmax]

Since W10 update yesterday when I compile my Robohelp 11 project search comes back with Failed to initialize database.

Any ideas?

Cheers

Max

[Peter Grainge]

A search on "Failed to initialize database" brings up a whole load of threads. Mostly they report it is down to MSXML being needed. As far as I can see Adobe didn't fix the issue until RoboHelp 2015 and the thread below refers to the service pack.

In https://community.adobe.com/t5/robohelp/search-error-failed-to-initialize-database/m-p/3282842?page=... the user reports "I experienced the same error with the Search function not working in help compiled using RoboHelp 2015. I uninstalled and reinstalled RoboHelp, but that did not fix the problem. I was finally able to fix the problem by installing MSXML 4.0 Service Pack 2 and MSXML 4.0 Service Pack 3 Parser on my laptop"

It looks like you will be out of luck with RoboHelp 11 unless you want to try and find a later version of the MSXML service pack and risk how it works with your copy of RoboHelp.

Whatever you try, do backup first.

[irishmax · Accepted solution]

Fixed it! Found old installation files, re-installed, updated & now it's working fine. Why it went wrong is anybody's guess.