Robohelp 2015 excludes all conditionalized content when generating CHM with RHCL

[make_it_easy]

Hello,

I have a problem with generating CHM through command prompt. As the topic title says, when I generate a CHM with RHCL.exe, all the topics/text that have conditional tags applied do not appear in the output. The problem occurs only with the command line RoboHelp, and CHM generation through GUI works just fine. I also tried doing the same thing with a sample project and the problem persisted. So it looks like RHCL simply removes ALL conditionalized content, regardless of the conditional build expression set.

I use Windows 8.1 and Robohelp 2015. Previously, I had Robohelp 10 and never had such a problem with it.

Currently, as a workaround solution, I have to generate the CHM files manually, which is very troublesome, because CHM generation is only a small part of our automated doc publishing process.

To me it looks like an obvious bug. Did anybody else face this problem?

Thanks in advance.

Update:

Searching on fourms brought me to this topic, which apparently has the same root cause: .CHM help compiled using RHCL differs from same help compiled using RoboHelp GUI

However, the solution provided there is not applicable in my case. I also saw that there was an issue submitted, is there any progress on this?

[Peter Grainge]

It was my understanding that it was fixed in a patch. Have you applied the patch?

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[make_it_easy]

Yes, I have the patch installed. Executing rhcl.exe outputs the following:

Adobe (R) RoboHelp Project Command Line Compiler version 12.0.1.338

Apparently, it wasn't fixed in this patch... I'm still experiencing the problem.

[make_it_easy · Accepted solution]

The bug was fixed in Update 2. Thanks.