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RoboHelp 2019 Classic images folders missing after new install

New Here ,
Aug 09, 2021 Aug 09, 2021

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Hi all - 

I got a new laptop, and installed RoboHelp 2019 without any issues. I then copied over all my projects, maintining the same folder structure. 

 

On the old laptop, all projects have an Image folder Project Manager, which contains all the images used in my projects (I use a lot...). On the new laptop, there are no Image folders. I've copied over files to new laptops before and never seen this happen. 

 

Any idea why? Any issue with my creating an Image folder and moving them all into it? Do I need to maintain the same folder structure beneath the Image folder if so (which would be a drag)?

 

Many thanks as always,

Anahid

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correct answers 1 Correct answer

Community Expert , Aug 09, 2021 Aug 09, 2021

Try clicking on that little folder in the top left corner to change your view?

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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Are you talking about what you see inside RH or in Windows File Explorer? I'm unclear where you're looking.

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New Here ,
Aug 09, 2021 Aug 09, 2021

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Sorry Jeff,

Within RoboHelp. In neither system is there an images directory in windows explorer. But I have moved laptops more frequently than I like to remember and never saw this before.

images.png

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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Try clicking on that little folder in the top left corner to change your view?

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New Here ,
Aug 09, 2021 Aug 09, 2021

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Oh crap. How freaking embarrassing...

Many thanks (she said as she slinked off into a corner)

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Resources
RoboHelp Documentation
Download Adobe RoboHelp