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Robohelp 2019 Classic - images not included in generated CHM

New Here ,
Dec 01, 2022 Dec 01, 2022

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We generate the CHM on a montly basis and found that up to October, images were able to seen seen correctly in the generated CHM.

However, all images cannot be seen in the November generation. These include images in topics that were not updated at all.

Is there any reason for this to occur?

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correct answers 2 Correct answers

Community Expert , Dec 02, 2022 Dec 02, 2022

No updates were released for that version so I can't see any reason for RoboHelp to be the issue. I guess you could try the old trick of deleting the CPD file and reopening RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert , Dec 02, 2022 Dec 02, 2022

Essentially the CPD file is a database and sometimes it get corrupted. If you delete it, RoboHelp rebuilds it afresh and resolves the problem.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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No updates were released for that version so I can't see any reason for RoboHelp to be the issue. I guess you could try the old trick of deleting the CPD file and reopening RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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New Here ,
Dec 02, 2022 Dec 02, 2022

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Thanks, Peter! This did help.

 

Is this the equivalent of 'turn off and turn on again' for RoboHelp?

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Essentially the CPD file is a database and sometimes it get corrupted. If you delete it, RoboHelp rebuilds it afresh and resolves the problem.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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