We recently upgraded to Robohelp 2019, and I've been converting our projects from previous versions. This was mostly fine, but one helpfile (our largest project - just over 1000 topics) is causing a significant drain on memory usage while using the new program (this was not an issue in Robohelp 2017 / 2019 Classic)
In terms of memory usage, when first opened I'm seeing the project using about 1.2GB of memory in task manager. At this point, while the memory usage is quite high, Robohelp is still very much usable. However, each time I try to add a hyperlink, edit an existing hyperlink or fix a broken link, a few things happen:
After editing about 6 hyperlinks, the memory usage has increased to about 2.2 GB, and continues to rise each time the pop-up is loaded - the only way to reduce this is to restart the program.
I wasn't sure if this was just an issue with this particular project, so I've tried creating a new project with the steps below, and was able to replicate the same issue:
The memory leak is still present even if you skip steps 2 and 3, though these steps seem to increase the size of the leak.
Has anyone else seen this?
If your RH2019 is all up to date, and you can reproduce the issue, log a bug in the Adobe Tracker & post the link back here for others to vote on it.
Please confirm you have Update 10 applied.
Please try again with Update 11 applied. It should be OK now. Let us know how it goes.