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RoboHelp 2019 output reformatting bullets and indents

New Here ,
Oct 09, 2019 Oct 09, 2019

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I had to reinstall RoboHelp 2019 on a Windows 10 machine. Since then, when I generate responsive HTML output, I lose the indent settings for all lists and other styles with an indent. For example, my left indent is set to 36pt but the output does not add the indent yet in the project it displays as it should and the indent settings for the style are correct.This was not happening before I had to change operating systems and reinstall RoboHelp. I am using RoboHelp 2019 Classic edition. It is not a browser issue as the same thing occurs on Chrome, IE, and Firefox.

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Community Expert ,
Oct 09, 2019 Oct 09, 2019

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Did you apply all the updates after re-installing?

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New Here ,
Oct 09, 2019 Oct 09, 2019

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Yes.

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New Here ,
Oct 09, 2019 Oct 09, 2019

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I checked for updates and it says that my app is up to date,

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Community Expert ,
Oct 09, 2019 Oct 09, 2019

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The only other thing I could suggest is checking to make sure the output is using the CSS you think it should be using. Maybe it's not.

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New Here ,
Oct 09, 2019 Oct 09, 2019

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I checked that too and it is the correct CSS file. I even compared some of the HTML files in the output... an old one that has the correct formatting and a new one that does not. Everything matches in both files.

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New Here ,
Oct 17, 2019 Oct 17, 2019

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It seems to be an issue processing to Responsive HTML5. My breadcrumbs and other formatting have also disappeared but they are in the original source project.

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RoboHelp Documentation
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