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The software says I am running a project created in a later version than installed, and the project will not run properly until I upgrade.
The "check for Updates" says the software is up to date.
How do I get the Update/Upgrade when the product thinks it's up to date but the product gives messages the the project requires the latest version?
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Are you using more than one machine?
You haven't said which version you are on. 2020.0, 2020.1 or 2020.2 which is the latest.
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Version 2020.0.155
When I use the Check for Updates from the Help menu nothing happens.
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No, I am not using more than one machine.
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There was a bug in the first release that stopped you upgrading from the menu. Download from here. https://www.adobe.com/support/robohelp/downloads.html
That will give you Update 1. Then use Check for Updates again to apply Update 2.
The software says I am running a project created in a later version than installed, and the project will not run properly until I upgrade. That still makes no sense but see if the above fixes it.