RoboHelp 2022 doesn't show topic CSS styles after upgrade

[JC @ Salient]

I'm trying to upgrade to RoboHelp 2022. I am outputting a Word document and I map styles from my topic CSS file to Word styles. This worked fine in RoboHelp 2020. But in RoboHelp 2022, I no longer see the styles from my topic CSS file in the RoboHelp Style column, so I can't complete my mappings and the output document doesn't look like it should.

[JC @ Salient]

I went ahead and tried it in a new project. I am seeing the same thing. I have a style sheet (Custom.css) attached to the topics. It has a some custom styles. I made a template (Advanced). If I select that template in the output, I only see the styles from the Template's content.css listed in the mapping area . I don't see the new styles from Custom.css even though I have applied them to the topics and the Exclude all topic CSS files is off. I don't think cascading rules are being applied to the mapping area. There is definitely a refresh issue, so you need to close the output preset and then reopen to see the effect of the template on the mapping area.

[Peter Grainge]

Can you share the test project? If necessary change the topic content to garbage but use the styles, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

I sent the sample project.

[Peter Grainge]

The link can take a while to come through. I will look at it over the weekend.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

Still no link. How did you send it? 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

On the wetransfer site. I'll check back on Monday and if you still didn't get it, I'll try again.

[Peter Grainge]

You should be able to get the link. If you can, email that. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

Still nothing received.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

I did it again. Here is the link https://we.tl/t-WW0riEMZcu

[Peter Grainge]

I was able to download from that link and will look tomorrow. Still no email from WeTransfer. Are you sure you put the right email address? 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

I misread your post and thought you could not see the styles in the column that starts Use RoboHelp Style. I see the problem and it looks like classes are not showing. I have reached out to Adobe and will let you know what they come back with.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

I have been online with Adobe and this is what I am seeing with your sample project.

When I generate to Word paragraphs with those two classes are correct, blue or green.

Do you have the same settings?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

I have the Advanced template selected (then close and reopen the preset). I cannot see the topic CSS styles if a templatte is selected.

[Peter Grainge]

OK but before we go further, can you please check the issue doesn't arise with the default template. Meanwhile I will test Advanced.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

I have already tried this. It does not happen with the Default template.

[Peter Grainge]

With Advanced I see this. Is that what you see but then it doesn't work? Although selected, the text is not coloured.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

Did you close the preset and then reopen after selecting the Advanced template? Try that and see if you still see the GreenStyle and BlueStyle listed in the left column.

[Peter Grainge]

I thought I had but checking says otherwise.

Open content.css and go to source view. Paste in the content of your topic css. Leave mapping at Use RoboHelp Style and it works.

I don't think that is how it should work but it will get you going for now. I will go back to my contact but it's very late in the evening for them.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

This is what I understood from Adobe and was signed off. It's in the About RoboHelp sample project.

This is what I have just fed back to Adobe.

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From what I can see, the topic CSS files work in the default layout but not in the Advanced template.

If you add them to content.css in the Advanced template, then they show and can be mapped. However, they are working from content.css and not the topics. That was tested by changing p..blue in the content.css to a different font.

Topic.css is simply not being taken into account.

If I use Word Default in the mapping, that is from my Normal.dotx file as the colours are lost.

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Please confirm that is exactly what you are seeing.

I will be out most of tomorrow but I will update as best I can.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge · Accepted solution]

Adobe have confirmed there is a bug that will be fixed.

The order that i have given you that is on my site is correct but the bug means the topic.css is being ignored no matter what the Exclude setting is. For now, copy your topic.css into content.css and choose the Use RoboHelp Style option.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[JC @ Salient]

OK thanks. Thanks for verifying that bug. As I mentioned earlier in the thread, I was able to map the styles by modifying the content.css and things are working for now.

[Peter Grainge]

I came across this bug again in another thread. Given that it does not appear to have been fixed, I have reported the bug myself via Tracker. It may well also be an internal bug but either way, it needs to be fixed. RH-12394 | Tracker (adobe.com)

I have included a workround in the bug report.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.