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Hello. I have just converted a classic (2017) project to 2022, and there are a couple topics that aren't loading. The "loading author view" message appears, nothing happens from there. It gives you an option to dismiss the Loading author view, but nothing happens when I click on it, and I can't work within the topic or any other topics. Will it eventually load? (Right now it's been 24+ minutes. Previously I'd exited RoboHelp and reopened it, with the same results). Is there a limit to the file size of a topic? The topic in question is 3051 kb.
Has anyone experienced this and is there a way to get it to load? I'm not sure if it eventually will; I'll keep it open longer as I work on other things.
thanks!
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It might be worth raising a bug report. Obviously it won't help you, right now, but it certainly couldn't hurt for Adobe to take a look at something that worked fine in an older version of RH. And you've done all the hard work to prepare a dummy topic with the problem - I'm sure the devs would love to look at it. 😛 😛
You can request features and report issues here: https://tracker.adobe.com/
Post the item number in the discussion so people can easily vote if they want the same functionality.