RoboHelp 7 for Word - Font color won't compile

Report · Mar 31, 2010

Hello

I'm using RoboHelp 7 for Word (MS Word 2007) to build help files for software. I cannot figure out how to get font color to actually compile and appear in the web help. I've looked everywhere and tried a few things but nothing seems to work. All text only comes out black. Different fonts will appear, but not the color I assign to them.

I also have an issue with putting in horizontal lines - eg. I tried to put a blue 5pt horizontal line underneath a heading and when it compiled it was a rectangle on the left of the page.

Help! It's been driving me crazy for months and I have to publish these help files in only a few weeks now.

Report · Apr 01, 2010

Hello minea99 and welcome to the RH community.

If you are using WebHelp as your output, I'd question why you are using the RH for Word application at all. It's a bit like using a cucumber to hammer a nail. You'd be better off importing your source into a project inside the RoboHelp HTML application which is specifically designed for outputting HTML output for WebHelp.

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Report · Apr 01, 2010

Yeah I tried that - but it would just hang up and freeze. I had avoided using RH for HTML because I don't know anything about HTML. But I figured if it imported it almost complete I could mess around enough to figure it out. But it's not importing.

So I guess now I'm hammering a nail. So if anyone has any helpful suggestions, I'd appreciate it.

Report · Apr 06, 2010

You don't need to know HTML to use the RH for HTML application. The HTML is automatically generated behind the scenes according to what you do. Unless you want to get fancy that is.

If you imported the HTML pages into a RH HTML project and it froze, this could indicate a problem in the content. Can you open up one of the sample projects and see if that compiles in the RH HTML application. If that works, ceate a new project and import a few files at a time from your legacy project. Eventually you'll get to see where the problem lies.

BTW, it is best to always have your source located on a local (not network) drive whilst you work on them. Can you confirm this?

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Report · Apr 26, 2010

Just wanted to follow up on this topic - the advice to bring the file local made the difference in trying to import my RH Word project into RH

Html. Once I brought it local, it imported it in a few minutes without freezing.

And, of course, the fonts, colours and lines all work in RH Html.

Thanks