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RoboHelp 8 and IE9

New Here ,
Feb 08, 2012 Feb 08, 2012

Hi,

One of my users is not seeing certain text when browsing in IE9. Is RoboHelp 8 supported in IE9? How can I surmount this problem?

Thanks very much in advance!

DGR

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

I'm presuming you're creating WebHelp - have you tried using other browsers to see if there's an issue?

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New Here ,
Feb 08, 2012 Feb 08, 2012

Hi Jeff,

With IE8, it's okay.

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

Okaay...what about FF, Chrome? Anything special happening on the pages where it appears to choke?

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New Here ,
Feb 08, 2012 Feb 08, 2012

Will check a bit later re FF, Chrome.

The lines that are not being displayed are preceded by bullets..but I have tons of bullets on other pages which display just fine.

Mystery...

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Community Expert ,
Feb 08, 2012 Feb 08, 2012

Is it a different bullet image? Maybe it's not being included in the Baggage files.

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LEGEND ,
Feb 08, 2012 Feb 08, 2012

Hi there

Screen captures would be nice.

  • What it looks like in Design view
  • Select some of the text that doesn't show up and show what it looks like in HTML view
  • What it looks like in Preview

Cheers... Rick

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New Here ,
Feb 10, 2012 Feb 10, 2012
LATEST

My apologies for not getting back yet..I am attending to several pressing projects at the moment. Will do some detective work and let you know.

Thanks again.

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