Robohelp 8 Licenses

Report · Jul 20, 2009

Hi,

We are currently evaluating Robohelp 8 for creating Online help files and user manuals for a .NET system that is in development. I need some clarification on what kind of licenses and number of licenses I need.

1. If we have one person developing the help files which will be integrated with the .NET application, do I need a basic version in addition to server version OR just a server version?

2. Do I need server version during run time, I mean, if we have the application running in Test, QA and Production do I need server license for each of these servers OR I just need 1 license to integrate the help files with my application?

Appreciate any help!

Regards,

Sam.

Report · Jul 20, 2009

Hi Sam

To author content you need RoboHelp. The number of licenses you will need depends on how many authors you plan on having. If you have three authors adding content at the same time you need three licenses.

Each of the basic licenses comes with RoboHelp for Word, RoboHelp HTML and RoboSource Control.

You need RoboHelp Server if you are wanting the following features:

"Run Time" merging of content - You may create several projects that are totally independent of one another. After you install and configure RoboHelp Server, you publish each of the projects to the RoboHelp Server. Note that projects may also be configured to be merged without using RoboHelp Server.

Usage Reports - If you are using RoboHelp Server, you will see an additional tab in the RoboHelp HTML authoring application (not sure if you see this in RoboHelp for Word). The tab provides usage reports. For example Topic X was accessed 100 times while Topic Y was only accessed three times. Note that your Web Admin folks may also provide logs that provide the same type of information. You just don't see it from inside RoboHelp.

User Authentication - You may restrict access to certain areas of help. Then again, you can also do this with a basic web server setup.

You install RoboHelp Server on your Web Servers. I think it now runs on Apache. I stand to be corrected on this next bit, but I think that if you are load balancing across multiple servers you need to purchase a license for each server. Then you have to install it on each server.

You may wish to view the RoboHelp Server Features by clicking the link below:

Click here to view

Cheers... Rick

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