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RoboHelp 8 reinstall on new machine makes opening old project impossible.

New Here ,
Jul 23, 2014 Jul 23, 2014

I have been using RoboHelp 8 for about 3 years. I received a new work machine, so I had to reinstall RH8. Installation went fine, but now when I try to open existing RH projects, I get a message telling me that "this project is from a newer version of the program." I know this is not the case. Any thoughts or solutions are appreciated. Thanks!

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correct answers 1 Correct answer

LEGEND , Jul 23, 2014 Jul 23, 2014

You may be interested in the following page if Jeff's suggestion doesn't work for you: Downgrade a RoboHelp Project | WvanWeelden.eu

Kind regards,

Willam

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Community Expert ,
Jul 23, 2014 Jul 23, 2014

Make sure that you’ve got all the patches applied in order

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LEGEND ,
Jul 23, 2014 Jul 23, 2014

You may be interested in the following page if Jeff's suggestion doesn't work for you: Downgrade a RoboHelp Project | WvanWeelden.eu

Kind regards,

Willam

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New Here ,
Jul 24, 2014 Jul 24, 2014
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Thank you, William. Downgrading the project did the trick!

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