RoboHelp 8/RoboHelp Server 8 - Access context-sensitive Help via API in a Protected Area

Report · Apr 01, 2010

Hello,

I'm using the Trial Version of RoboHelp 8/RoboHelp Server 8. Before we purchase the product, I want to make sure it can do what we want, which is access context-sensitive Help via the API in a Protected Area. We want a single sign-on solution for our application with RoboHelp as the Help Authoring Tool. The help documents are based on group roles and permissions.

I created a test project using RoboHelp 8-HTML-WebHelp Pro. I also created a protected area using RoboHelp Server 8. I then created a User ID and Password for a User who was in a Group, which was given Viewing rights to the protected area. I was able to publish my test project to the RoboHelp Server 8 in the protected area. I then accessed the project via a URL using the User ID and Password. So I know that the security works.

Next, I was able to access the URL for a specific Context ID using the JAVA API (Class RoboHelp_CSH). However, the API opened a browser window that eventually made me log in before showing me the correct page.

My question is: if I know the User ID and Password, is there a way to pass them to the API so I can bypass the login screen? i.e. Assuming my application knows the User ID and Password, can the program call the API to access the project in the protected area without the user logging in again.

I hope this all makes sense.

Thanks for your help in advance!

Report · Apr 01, 2010

Good question. I was just thinking the same thing today in a meeting. The proected area is what I was looking for, but wondered if there was a way to have NT authentication be a gatekeeper as well?

JC