RoboHelp 9 HTML Memory Error while processing keywords during layout generation

[karen_impro]

While I am attempting to generate a project that has never been generated, I am getting the following error when it states processing keywords.

I have no other programs open during the generation and am not really sure why I am getting this error. I currently have Robohelp 9.0.1.232 installed and there are no other updates available.

I have plenty of memory and RAM available to do this, so why is this happening with this one project?

[Peter Grainge]

Do you get the same with other projects?

Try one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[karen_impro]

No this is the only project that I am getting this on.

[Peter Grainge]

Tell us more about your work environment.

Project on the local drive? Generating to the local drive.

The error message shows Infinity 4x before RoboHTML.exe. What is Infinity 4x in this context?

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[karen_impro]

Yes the project is local and I am generating the output locally too. The Infinity4.x is the project name, but the output is named differently.

[Peter Grainge · Accepted solution]

Before we go for something radical, have you tried deleting the CPD file and then reopening the project?

If that didn't / doesn't work, how many topic and images in the the project?

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[karen_impro]

Thank you Peter, deleting the CPD file and reopening the project allowed me to finally complete a build of the project.