robohelp error message

[Guest]

the customer has s/n XXXX-XXXX-XXXX-XXXX-XXXX-XXXX he's getting an error message please see attached

Message was edited by: Captiv8r - Removed Serial Number

[Captiv8r]

Hi there

You shouldn't post serial numbers. I'm editing the post to remove it.

Thanks... Rick

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[RoboColum_n_]

Hi Lon07 and welcome to the RH community.

You haven't given us much to go on. Can you tell us what version of RH and RH server you are using, whether the problem is just with one project or one user. Also a screen image of the publishing dialog of your WebHelp Pro SSL wouldn't go amiss.

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Read the RoboColum(n) for a tips,  tricks and musings on the Technical Communication Suite products.