RoboHelp HTML freezes when importing topic

[Guest]

Ok, I have never had a problem with Robohelp before, so I am a bit confused. I start a new project, and import my first word doc. The word doc imports, but the application freezes up and the only thing I can do is kill the application through task manager. I re-open the project and it freezes again. What am I doing wrong?

[RoboColum_n_]

Is the problem with the word document. Create a new project and import a different word file. If that works you know the problem is with your word doc. Then cut/paste half the content into another Word document and import that. Continue until you have the application freeze. This should allow you to home in on what is causing the problem.