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Hi All,
First post. I am a new user to RH. Have 2015, and upgraded to RH2019. We installed RH2019, at patch 8.
When I constructed my CHM help file, the images were scaling nicely for the displayed CHM help frame. The same is true when outputted to HTML5. What I mean is that the images were a typical size. When the CHM container was made smaller, the images were scaled to that size, but the text was kept to the original scaling.
I recently upgraded to patch 9 and this scaling is no longer happening. The image is the size of the original and the container just displays horizontal slider bars.
All images are from PNG files.
Can this be corrected? Nothing in the CHM setup window. Stumped.
here is the reply from online help:
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New UI or Classic?
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Sorry for lack of specificity.
New UI.
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And the issue is in the HTML5 output? Just slightly confused as you talk about CHMs too...
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Here is an example of the CHM when compiled with Patch 8. Note how the image rescaled.
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Ok, so no-HTML5, just old CHMs - got it - edited your tags. If it was behaving in patch 8 and not in patch 9, then I would shoot an e-mail to the RH team at tcssup@adobe.com.
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I'm wondering if perhaps the images in the new RoboBeast known as 2019 have some CSS applied where they didn't in the older version?
Maybe the answer to this is as simple as editing the HTML code to remove any CSS for images?
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Here is same large image compiled with Patch9.
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Are the sample projects behaving? If so, what's different between it & your project's images?
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here is the reply from online help: