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Robohelp Projects Dropping all Files/Content

Guest
May 08, 2013 May 08, 2013

Hi,
In the past week some of my Robohelp projects have lost all content/topics leaving the project totally empty.
We use Subversion and the SVN files are not affected, that is, all the project files are intact in SVN.
It appears that Robohelp has lost any 'connection' with SVN and dumped the content.
Furthermore, the empty RoboHelp project has added a set of skin 'files' which we never use -  'BeautifulVista',
which also pop un in SVN as non-versioned files.
Sometimes this issue causes Robohelp to crash and sometimes it doesn't.
Sometimes it happens when I'm doing a merge and sometimes when I'm just updating a project.
It is very random.
I have saved screenshots of the crash error report, but as I say, the issue does not always cause a crash.

Note: I've been working with these projects in the same way for a year and this isssue has only just started to occur.

Also, I work on these same projects with two colleagues and this issue does not affect them, that is, they perform the same actions as I do on the same projects, on a daily basis and all is ok.

My machine appears to be working as normal and this application crash seems to be confined to RoboHelp.

My machine does not crash, just RoboHelp.

I am using:
Robohelp 10 with the patch.
Windows 7
8 Gb of RAM

/Derek   

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Community Expert ,
May 08, 2013 May 08, 2013
LATEST

Thread moved to Source Control forum.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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